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How to Troubleshoot a Logitech Mouse and Battery Change

Since 1981, Logitech has produced mice, trackballs and other products. Most wireless Logitech mice operate on the 2.4 GHz frequency, along with many of your other household gadgets, such as cordless phones, wireless Internet and wireless speakers. Reduce interference by relocating your mouse receiver (the part of the mouse hardware that connects directly with your computer) prior to attempting other troubleshooting methods. Some Logitech mice do not permit battery changes, such as the MX Revolution. Attempting to replace the battery in unsupported devices will void your warranty.

    • 1

      Flip the mouse to its back. Flip the “On/Off” switch to “Off.”

    • 2

      Slide the battery cover open. Remove the battery.

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    • 3

      Check the battery type and your Logitech mouse’s requirements, as specified by Logitech. For example, if a mouse calls for alkaline batteries, do not use rechargeable batteries.

    • 4

      Replace the battery with a fresh, unused battery that meets the battery requirements.

    • 5

      Replace the battery cover.

    • 6

      Turn the mouse “On” if your mouse features an “On/Off” switch.

    • 7

      Connect the mouse receiver directly to a USB port. Do not plug the receiver into a port on a USB hub. Position the receiver away from your computer’s power supply and monitor, as these devices may interfere with the signal.

    • 8

      Run the Logitech Connect Utility by clicking on “Start,” “Programs.” Click on “Logitech,” then navigate to “Mouse and Keyboard” and “Connect Utility.” Follow the onscreen prompts to reconnect the mouse.

    • 9

      Try a different USB port and run the Logitech Connect Utility again if the mouse still doesn’t respond.

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This entry was posted on Friday, February 17th, 2012 at 7:57 am and is filed under keyboard. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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